Use your own name
Deposits and withdrawals must match the name on your verified account. Payments from third parties are declined.
Deposit and withdrawal methods
These are the payment methods available to clients in Australia. Every method is free of charge from AvenQuant, and each one has its own typical processing time. Your bank or card issuer may apply its own charges, which we cannot control.
Withdrawal methods
Withdrawals normally go back to the method you used to deposit, and always to an account in your own name. The full rules, checks and reasons for delay are in the Withdrawal policy.
| Payment method | Type | Fee | Processing time | Description |
|---|---|---|---|---|
| PayPal | Digital wallet (eWallet) | Free | Within 24 hours | If you funded your account with PayPal, withdrawals go back to the same PayPal account. After approval the funds are usually available within 24 hours. |
| Visa | Debit / credit card | Free | 1–5 business days | Withdrawals are returned to the Visa card used to deposit, where your bank supports it. The final timing depends on your card issuer. |
| Mastercard | Debit / credit card | Free | 1–5 business days | Funds are returned to the Mastercard used for the deposit wherever possible. Issuer processing time is outside our control. |
| Bank transfer | Bank transfer | Free | 1–3 business days | Withdraw to an Australian bank account in your own name. Details must match the name on your verified account. |
Deposit methods
Deposit in Australian dollars with a method you already use. The minimum starting capital for each plan is on the Fees and pricing page.
| Payment method | Type | Fee | Processing time | Description |
|---|---|---|---|---|
| PayPal | Digital wallet (eWallet) | Free | Instant | Fund your account from a PayPal balance, or from a card or bank account linked to PayPal. Once the payment is confirmed, the deposit normally appears in your account straight away. |
| Visa | Debit / credit card | Free | Instant | Pay with an Australian-issued Visa card. Some payments trigger an extra Visa Secure check with your bank before they are approved. |
| Mastercard | Debit / credit card | Free | Instant | Pay with a Mastercard debit or credit card. Your bank may ask you to confirm the payment through its own app or a one-time code. |
| Apple Pay | Mobile wallet | Free | Instant | Pay from an iPhone or iPad using Face ID, Touch ID or your device passcode. The card details are not shared with us. |
| Google Pay | Mobile wallet | Free | Instant | Pay from a compatible Android phone. Authentication happens on your device, and funds are normally credited without delay. |
| Bank transfer (BPAY or Osko/PayID) | Bank transfer | Free | 1–3 business days | Send funds from your Australian bank account using the reference your manager provides. Osko payments can clear faster, but we plan for one to three business days. |
Before you send money
A few habits that avoid most delays.
Allow for business days
Processing times count business days. Weekends and Australian public holidays are not counted, and bank cut-off times can add a day.
Confirm the details
We will only give you payment details through your account or your personal manager. If a message with different bank details reaches you, do not use it and contact us first.
Processing times are typical and start once a request has been approved. They are not guarantees, and checks under the AML / KYC policy can extend them.